Shipping & Returns
All free shipping orders placed on Cowpokesonline.com will be shipped via US Postal Service Priority Mail unless you specifically choose and pay for a different shipping option. On occasion, depending on location and rates, we may use UPS for our free shipping method. Shipping rates are calculated by package weight, distance shipped, and the shipping option chosen.
Please allow up to 24-48 hours processing time. Orders are not processed or shipped Saturday or Sunday.
**Shipping available for destinations only within the United States
If for any reason you are not completely satisfied with your purchase, we will gladly refund the purchase price as long as the merchandise is in its original condition with original tags and receipts. If you are unable to provide original receipts, an in-store credit will be issued for the CURRENT selling price. If for any reason you feel as if the product we provided is defective, please contact Cowpokes immediately. Defective products may require a longer return processing period. Merchandise that has been worn or had alterations done can not be returned.
RETURNS AND EXCHANGES MUST BE RECEIVED WITHIN 30 DAYS OF RECEIVING YOUR ORDER.
Online Order Returns should be sent to:
Cowpokes Work & Western
1812 E. 53rd St.
Anderson, IN 46013
*Please include your contact information along with your receipt
**If returning an item purchased in the store, please DO NOT address it as ONLINE RETURNS. This will delay your refund or exchange.
*CUSTOM ORDERS ARE NON-REFUNDABLE*
Orders shipped within the state of Indiana will be charged Indiana Sales Tax.